Ship it to us. It'll be inside when you get here.
Order what you need for the season before you leave home. We receive your UPS, FedEx and Amazon packages, photograph each one, and keep them secure. Home watch clients come back to find everything already inside the house.
No porch, no locker, no drive to Punta Gorda
A package delivered to an empty Florida house sits on the porch until someone notices it, and the wrong someone often notices first. The usual workarounds aren't much better.
Porch theft
A box on the step of a seasonal home tells everyone driving by that nobody's there.
Lockers with a deadline
Pickup lockers hold packages for only a few days, and large items don't fit.
The carrier counter
A missed signature can mean a drive across the county, sometimes as far as Punta Gorda, to pick it up.
Built for home watch clients, open to everyone
Most of our package customers are already on a home watch plan, because we're at the house anyway. If you just need a safe place for a shipment, we can do that too.
Receive & place inside
- We receive and log every package
- Held secure until it's time
- Brought to your home and placed inside or in the garage where you ask
- Photo of everything in place, then the house is locked up
- Add unboxing, cardboard removal or installation if you like
Receive & hold
- We receive and log every package
- Photo when each one arrives
- Held for up to 30 days
- Pick up by appointment, or we deliver it to you for a fee
Address it like this
Register first, and we'll send you the shipping address. Registering means every box that comes in has a name and an owner we expect.
c/o Trident Home Watch
[address we send you]
Cape Coral, FL
Put your name first, exactly as it appears when you register. If you can add a phone number at checkout, use ours: 239-356-6600.
Carriers we accept
We don't accept USPS mail or packages at our office. Shipping something by USPS? Send it to your home, and we'll bring it inside on a visit.
Furniture and big deliveries
Have large items delivered straight to the house. We'll meet the crew, let them in, watch the work, lock up and send you photos.
What we accept, and how we handle it
How we handle your packages
- Photographed and logged when each one arrives
- Kept sealed. We never open or inspect them
- Stored secure and out of sight
- Held for up to 30 days, longer by arrangement
- Size limit: Boxes one person can carry and that fit in a vehicle
What we can't accept
- USPS mail or packages
- Perishable food or anything needing refrigeration
- Hazardous materials
- Firearms and ammunition
- Packages for anyone who hasn't registered
Alcohol, some medications and high-value items need a signature. Tell us in advance and we'll arrange to be there.
Tell us what's on the way
We'll reply with your shipping address and confirm the details. Register before you place your orders.
Package receiving questions
Which carriers do you accept?
UPS, FedEx, Amazon and similar private carriers. We do not accept USPS mail or packages at our office. If you are shipping with USPS, send it to your home and we can bring it inside on a visit.
How do I address my packages?
Use your name, then "c/o Trident Home Watch", then the shipping address we send you when you register. Registering first means we know the package is yours and expect it.
How long will you hold my packages?
Up to 30 days. If you need longer, tell us when you register and we will work it out.
Can you put everything in my house before I arrive?
Yes, for home watch clients. We bring your packages to the house, put them inside or in the garage where you ask, lock up, and send you a photo. If you are not on a plan, you can pick them up or we can deliver them for a fee.
Do you open my packages?
No. Packages stay sealed. We photograph each one when it arrives so you have a record of its condition. If you want us to unbox something or install it, that is a separate handyman service.
What can't you accept?
Perishable food, hazardous materials, firearms and ammunition, and anything requiring refrigeration. Alcohol and some medications need an adult signature, so tell us in advance and we will arrange to be there.
What about furniture or large deliveries?
Have those delivered straight to the house. We can meet the delivery crew, let them in, watch the work and lock up after, and send you photos.
Need it installed?
Ship us the doorbell, lock or leak sensors and we'll install them before you arrive.
Handyman services →Home watch plans
Regular visits with a photo report, plus packages placed inside your home.
See plans →Seasonal Owner's Guide
Our free guide to closing and opening a Florida home for the season.
Read the guide →